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Omroep Brabant Training Resources Live

Examples 


Belgian political live chats

The audience is able to publish question via the front end or via email that are published straightforward in the stream (or under the moderation settings). 






Sveriges Radio interactive event

Live commentary to a audio streaming, The topic is the "worst birthday present ever". They allowed audiences to publish their own pictures from the front end. 


Die Spiegel - individual journalist streams
Every day a journalist launches his/her own live stream. The content is responsive and integrated with the API. 

http://www.spiegel.de/thema/dermorgenspiegelonline/

Broadcasting and political debate 






http://ici.radio-canada.ca/elections-quebec-2014/debat
This last case is particularly interesting because it shows how it is possible to integrate multiple embeds in the same webpage. 


Storytelling and other visual experiences
http://na.se/finskavinterkriget

Training Resources

Reminder of the key actions that you need to perform when you start using your account

Account Set Up and Testing tools

At this url you have an overview of the entire help desk related to your kind of account: help.scribblelive.com

It goes from how to the set up of your first event to how to attach it to the demo whitelabel integrated in your trial account.

You can explore the Knowledge Base as you like, as a suggestion I recommend you to always give a look to the social media integration section and the Scribble features


Interact and Engage with the audience

There are two main ways to interact with the audience

Comments 
Comments are content published by the audience that appears in the stream 
https://scribblelive.zendesk.com/hc/en-us/articles/201457830-How-to-Moderate-Comments

Discussions
Discussions are thread-based comments. If you allow them you are allowing your audience to publish their comment under a specific post in the stream. You moderate discussions in the same way how you moderate comments. 
https://scribblelive.zendesk.com/hc/en-us/articles/201457830-How-to-Moderate-Comments

Scheduling and preparing content 

Covering an event in real time doesn't mean that you have to write like crazy. You can schedule your content (https://scribblelive.zendesk.com/hc/en-us/articles/202466064-How-to-Schedule-Posts-to-Appear-in-the-Future) and you can also rely on our raw feed. Clicking on the ScribbleLive Icon you can access all the streams that are live in your stream, even if they are unpublished: it is very helpful if you want to prepare content before the actual event, such as bios, reports, featured articles. 

How to access your raw feed 



Some resources that might be particularly relevant for you might be: 

How to use the app 

How to add a stream to a facebook page  (Example of a Livechat attached to a FB page

How to customize the default twitter sharing message 


Problem Solving Department 

In case of problems during live event or if you need clarification about certain features and functionalities you have always two alternatives: 

  1. Access our Knowledge Base - ScribbleLive Pro Edition
  2. Contact our Support Team - web form - support@scribblelive.com
    In this case, always mention the name of your event in the backend and send us the front end URL of your event. This will help us to be more effective

    If you have any problem outside business hours you can benefit of our Enhanced Support: file your request as "urgent" in the email subject and you will trigger our support team. 


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